Frequently asked questions

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How can I open a neon joint account?

Make sure you have the latest app version and open the neon app. 

Option 1: Tap on «Home», then on «Total» in the top right-hand corner and select the tile «New: Joint account». If you no longer see the tile because you have probably closed it, try the second option: 

Option 2: Go to «Profile», select «Accounts» and then choose «New: Joint account»

There you confirm your details and can then invite your partner with whom you would like to share a joint account. Please note that we are currently in the public beta phase and there is a waiting list. More about the joint account.

New to neon? To open a joint account, you and your partner or roommate each need a private neon account (free, metal, or green). More about the requirements for the joint account.

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