My payment didn't go through. Why?

It's not possible for us to tell from a distance, but get in touch with us and we will find the reason. Open the app, click on «Profile», and then on «Contact neon». You can either call us (only for neon plus, neon global, and neon metal) or send us a message. Please do not send us sensitive information (account balance, transactions, etc.) via email.

What are you waiting for?

Take control of your finances with your new favorite app. Paperless and in less than 10 minutes.

What are you waiting for?

Take control of your finances with your new favorite app. Paperless and in less than 10 minutes.

What are you waiting for?

Take control of your finances with your new favorite app. Paperless and in less than 10 minutes.