How does the warranty extension work?
The warranty extension available with neon plus, neon global, and neon metal adds an additional 3 years to the manufacturer's warranty for new electrical appliances purchased with the neon Mastercard.
Purchases made in Switzerland: 2-year manufacturer's warranty + 3-year extension = 5 years of total protection.
Purchases made abroad: here too, you benefit from an additional 3 years. The total duration depends on the manufacturer's warranty.
In the event of a claim, please submit this form online.
