How does the warranty extension work?

The warranty extension available with neon plus, neon global, and neon metal adds an additional 3 years to the manufacturer's warranty for new electrical appliances purchased with the neon Mastercard.

  • Purchases made in Switzerland: 2-year manufacturer's warranty + 3-year extension = 5 years of total protection.

  • Purchases made abroad: here too, you benefit from an additional 3 years. The total duration depends on the manufacturer's warranty.

In the event of a claim, please submit this form online.

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What are you waiting for?

Take control of your finances with your new favorite app. Paperless and in less than 10 minutes.

What are you waiting for?

Take control of your finances with your new favorite app. Paperless and in less than 10 minutes.