In case of an emergency in Switzerland, dial 144. If you're abroad, dial the local emergency number. In the event of travel incidents (e.g. medical emergencies, repatriation), contact the 24-hour emergency line on +41 848 801 803 (emergency number) or +800 8001 8003 (toll-free number, not available in some countries). They will advise you on the appropriate course of action and organise the necessary assistance – 365 days a year, around the clock. After your return to the Switzerland, you can submit the relevant documents online using this claim form.