Transactions
Contactless doesn't seem to work.
Contactless doesn't seem to work.
I found a payment I don't recognise. What do I do?
I found a payment I don't recognise. What do I do?
My payment didn't go through. Why?
My payment didn't go through. Why?
Can I make international payments?
Can I make international payments?
How do I put money in my account?
How do I put money in my account?
How do I make a payment?
How do I make a payment?
How do I pay a QR bill with neon?
How do I pay a QR bill with neon?
What are future payments/future balance?
What are future payments/future balance?
Where do I see payments that haven't been executed yet?
Where do I see payments that haven't been executed yet?
Can I use TWINT with neon?
Can I use TWINT with neon?
Can I pay online with neon?
Can I pay online with neon?
Can I do peer-to-peer transactions with neon?
Can I do peer-to-peer transactions with neon?
What limits are there with neon?
What limits are there with neon?
Can I set up eBill with neon?
Can I set up eBill with neon?
I just used my card. Why can't I see it in the app yet?
I just used my card. Why can't I see it in the app yet?
How do I set up LSV?
How do I set up LSV?
How can I challenge an amount debited from my card (e.g. in the case of a dispute with the retailer)?
How can I challenge an amount debited from my card (e.g. in the case of a dispute with the retailer)?
Why is the date of a transfer sometimes in the future?
Why is the date of a transfer sometimes in the future?
Where will the money I spend with my neon card or on bills be deducted?
Where will the money I spend with my neon card or on bills be deducted?
I would like to pay for my vacation directly with the money in my vacation space. Is that possible?
I would like to pay for my vacation directly with the money in my vacation space. Is that possible?
