Mastercard
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
What if I lose my metal card?
What if I lose my metal card?
My card hasn't arrived.
My card hasn't arrived.
Contactless doesn't seem to work.
Contactless doesn't seem to work.
What card fees are there?
What card fees are there?
Where can I use my card?
Where can I use my card?
How/When do I get my card?
How/When do I get my card?
Where is my card PIN and how can I change it?
Where is my card PIN and how can I change it?
My card is damaged/lost/was stolen. What now?
My card is damaged/lost/was stolen. What now?
I've forgotten my card PIN.
I've forgotten my card PIN.
I've entered my card PIN incorrectly three times.
I've entered my card PIN incorrectly three times.
Can I use Mobile Payment with my neon Mastercard?
Can I use Mobile Payment with my neon Mastercard?
How can I activate my card?
How can I activate my card?
I entered my card as my preferred payment method in an app. Why is it showing the currency of the card as USD?
I entered my card as my preferred payment method in an app. Why is it showing the currency of the card as USD?
What should I do if I see a card payment I don’t recognise?
What should I do if I see a card payment I don’t recognise?
How can I challenge an amount debited from my card (e.g. in the case of a dispute with the retailer)?
How can I challenge an amount debited from my card (e.g. in the case of a dispute with the retailer)?
Can I get a second card with neon?
Can I get a second card with neon?
How sustainable is the wooden card really?
How sustainable is the wooden card really?
Can my wooden card do everything a plastic card can do?
Can my wooden card do everything a plastic card can do?
What if my card breaks?
What if my card breaks?
