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FAQ
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How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
As a company, what are you doing for the climate and the environment?
As a company, what are you doing for the climate and the environment?
What does neon offer?
What does neon offer?
What if neon goes bankrupt?
What if neon goes bankrupt?
Why does neon need my personal info?
Why does neon need my personal info?
Why is my nationality not listed in the online identity check?
Why is my nationality not listed in the online identity check?
Why was my identity check not successful?
Why was my identity check not successful?
How can I close my account?
How can I close my account?
My phone is damaged/lost/was stolen. What can I do?
My phone is damaged/lost/was stolen. What can I do?
I can't open the app anymore.
I can't open the app anymore.
How can I (de)activate fingerprint / Face ID?
How can I (de)activate fingerprint / Face ID?
How can I change the language?
How can I change the language?
Who/What is neon?
Who/What is neon?
Does neon have a banking licence?
Does neon have a banking licence?
How can neon offer an account without a banking licence?
How can neon offer an account without a banking licence?
Why is my account with Hypothekarbank Lenzburg?
Why is my account with Hypothekarbank Lenzburg?
Can I use neon on more than one device?
Can I use neon on more than one device?
Can I use TWINT with neon?
Can I use TWINT with neon?
What is «Invite a friend»?
What is «Invite a friend»?
What is Sonect?
What is Sonect?
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Everyday account
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About us
Open account
Select Language
English
Everyday account
Invest
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Open an account