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Pillar 3a
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FAQ
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As a company, what are you doing for the climate and the environment?
As a company, what are you doing for the climate and the environment?
What does neon offer?
What does neon offer?
What if neon goes bankrupt?
What if neon goes bankrupt?
Who/What is neon?
Who/What is neon?
Does neon have a banking licence?
Does neon have a banking licence?
Can I use Mobile Payment with my neon Mastercard?
Can I use Mobile Payment with my neon Mastercard?
Can I use neon as a salary account?
Can I use neon as a salary account?
What is the best way to contact you?
What is the best way to contact you?
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
Why does neon need my personal info?
Why does neon need my personal info?
Why is my nationality not listed in the online identity check?
Why is my nationality not listed in the online identity check?
Why was my identity check not successful?
Why was my identity check not successful?
How can I close my account?
How can I close my account?
My phone is damaged/lost/was stolen. What can I do?
My phone is damaged/lost/was stolen. What can I do?
I can't open the app anymore.
I can't open the app anymore.
How can I (de)activate fingerprint / Face ID?
How can I (de)activate fingerprint / Face ID?
How can I change the language?
How can I change the language?
How can neon offer an account without a banking licence?
How can neon offer an account without a banking licence?
Why is my account with Hypothekarbank Lenzburg?
Why is my account with Hypothekarbank Lenzburg?
Can I use neon on more than one device?
Can I use neon on more than one device?
Open account
Select Language
English
Everyday account
Invest
Pillar 3a
Good to know
Open account
Select Language
English
Everyday account
Invest
Pillar 3a
Good to know
Open an account