Mastercard
Can I use Mobile Payment with my neon Mastercard?
Can I use Mobile Payment with my neon Mastercard?
What card fees are there?
What card fees are there?
Where can I use my card?
Where can I use my card?
Where is my card PIN and how can I change it?
Where is my card PIN and how can I change it?
How/When do I get my card?
How/When do I get my card?
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
How can I add my neon card to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, SwatchPAY! or Fidesmo Pay?
What if my wooden card breaks?
What if my wooden card breaks?
Do we get a separate card for the joint account?
Do we get a separate card for the joint account?
What is the standard procedure in the event of card fraud?
What is the standard procedure in the event of card fraud?
Was I the victim of card fraud?
Was I the victim of card fraud?
Why was an open (reserved) card booking booked despite my fraud report?
Why was an open (reserved) card booking booked despite my fraud report?
How is fraud possible on my neon card?
How is fraud possible on my neon card?
How sustainable is the wooden card really?
How sustainable is the wooden card really?
How can I challenge an amount debited from my card (e.g. in the case of a dispute with the retailer)?
How can I challenge an amount debited from my card (e.g. in the case of a dispute with the retailer)?
What should I do if I see a card payment I don’t recognise?
What should I do if I see a card payment I don’t recognise?
I entered my card as my preferred payment method in an app. Why is it showing the currency of the card as USD?
I entered my card as my preferred payment method in an app. Why is it showing the currency of the card as USD?
What if I lose my metal card?
What if I lose my metal card?
Can I deactivate contactless payments with my card?
Can I deactivate contactless payments with my card?
What happens if I lose my card for the joint account?
What happens if I lose my card for the joint account?
Can my wooden card do everything a plastic card can do?
Can my wooden card do everything a plastic card can do?
