Frequently asked questions

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Can you tell me more about flight delay insurance?

If you miss your connecting flight due to a delay of at least three hours and the first airline is the only entity at fault, the insurance covers the additional costs you incur for continuing your trip (after you’ve asserted claims against the airline), such as hotel costs, rebooking costs and telephone charges. Your cover applies globally (with the exception of Switzerland) and amounts to 1'000 CHF a year, if you’ve paid for 80% of the travel costs with your metal card.

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