Frequently asked questions

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What’s a best-price guarantee?

This insurance policy ensures that you get the best price, both online and in-store. Let’s say you happily bought the newest iPhone in a store, and you couldn’t be happier about it – but within 14 days, you see that another online seller is offering it for 40 CHF less. No problem: the best price guarantee will give you back the difference in price!

Please note that certain offers are excluded from the best price guarantee. These are, for example, sale offers, special discounts and limited offers (in terms of quantity and/or time) such as in this example: Deal! 50% off vacuum cleaner XY in the next 24 hours. To the conditions of the best price guarantee.

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