Frequently asked questions

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How do I choose a good code?
Choose a code that can't be guessed easily. Do not use your birthdate or that of a family member, not your car's number plate or your postcode. The codes should all be different. Your login code for neon should not be the same as for your phone in general and not similar to the transaction PIN. Also, don't share the codes with anyone or write them down on a piece of paper.
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