Frequently asked questions

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What are open card bookings?

When you confirm a payment with the card, the merchant creates a «reservation» for it on the card. This reservation is visible in the app with a small clock. As soon as the merchant wants to debit the amount (usually within 2-3 days), this is then displayed in the app as a booked payment. According to Mastercard rules, a merchant has between 7 and 31 days to effectively debit a reservation to the account.

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