Frequently asked questions

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I found a payment I don't recognise. What do I do?

If the payment is still in future payments, you can easily delete it. To do so, you must drag the screen in the tab «Transactions» down to see the future payments. Then simply swipe the corresponding payment to the left to delete it. Otherwise, contact us. Open the app, click on «Profile», then «Contact us». Choose your preferred method of communication. Please do not send us sensitive information (account balance, transactions, etc.) via email.

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