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FAQ
Warranty extension
What happens if I switch from neon free to neon plus, neon global, or neon metal while I have an active warranty extension?
What happens if I switch from neon free to neon plus, neon global, or neon metal while I have an active warranty extension?
How does the warranty extension work?
How does the warranty extension work?
What happens to the warranty extension if I change to neon free?
What happens to the warranty extension if I change to neon free?
What do I do if one of my devices breaks?
What do I do if one of my devices breaks?
Which devices benefit from the warranty extension?
Which devices benefit from the warranty extension?
Which devices do not benefit from the warranty extension?
Which devices do not benefit from the warranty extension?
Are other people also covered?
Are other people also covered?
I am still waiting for an answer from the insurance company, what should I do?
I am still waiting for an answer from the insurance company, what should I do?
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